Documentation and Business Analysis Do you need policies, forms, business (or standard operating procedures) or work instructions documented? Do you need someone to sit with your staff and capture what they do in a way that it is easily understood by others? Are you starting a new project or do you have a business requirement that needs some analysis? Do you need flowcharts developed to clearly identify where areas within your business interact and depend on each other to get their jobs done? Is something not working and you can't put your finger on it?  We can work with you to analyse your requirements to ensure the business and process flow is working to its best efficiency. We can provide recommendations for improvement and can assist you in implementing these. We can edit or rewrite existing documentation (technical and non-technical), develop new materials, facilitate workshops to create solutions, train your staff, create document templates (automated or manual)... anything to make your job easier and streamline your business processes!
	Website Design and Content Management Do you need an internal intranet or internet website designed? Do you need the content for those sites managed and developed for you? Do you need to have your policies, procedures, guidelines and company templates easily accessible to your staff? Do you want a central location to ensure everyone has the same information within the organisation? We can assist with your internet/intranet web design and content management or show you how to manage it yourself.
	Systems Training Development and Implementation Do you need help to develop your learning and development strategy for your computer systems or ERP implementation? Do you need someone to document procedures, work-flows and develop user-friendly training materials? Do you want to develop user-friendly training programs to ensure your staff can use those systems efficiently? We assist you to develop strategy, project plans, training needs analysis, training and delivery materials, train your trainers and assist you with training delivery and evaluation of your implementation process for continuous improvement assessment.
	Quality and Environmental Management Systems Do you have a Quality Management System that needs to be maintained, reviewed or updated? Do you want an Integrated Management System (IMS) to incorporate all your business requirements? Does your documentation need to meet AS4801, ISO AUS/NZ 9001 and ISO AUS/NZ 140011 standards? We can assist you to develop, build and implement your integrated or individual management systems, including HR, OH&S, Quality, Environmental and related business activities. We can assist with maintaining your systems for internal and external audits.

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